Wireless Workbench® 6 Release Notes For all versions of Wireless Workbench 6 (Mac OS X 10.6-10.9, Windows XP, 7, and 8)

Version: 6.10.2

Release Date: 10/16/2014

Improvements

  • Added support for new PSM300 In-Ear Monitor System.
  • Updated TV data for United States, France, and Austria
  • Bug fixes

Known Issues

  • When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • When importing show files that contain a deployed frequency list, channels in that list with a custom equipment profile type will not be removed from the backups section of the Channel Summary dialog regardless of whether the custom profile is stored on the local machine's equipment profiles database.  The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

  • In order to monitor and control networked devices, you must be connected to the same subnet. Cross-subnet connections to a network of gear are not supported.
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices.  To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.

Version: 6.10.1

Release Date: 7/10/2014

Improvements

  • Resolved Mac installation issue that resulted in warning saying “Database not found”, and the application not launching.

Known Issues

  • When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • When importing show files that contain a deployed frequency list, channels in that list with a custom equipment profile type will not be removed from the backups section of the Channel Summary dialog regardless of whether the custom profile is stored on the local machine's equipment profiles database.  The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

  • In order to monitor and control networked devices, you must be connected to the same subnet. Cross-subnet connections to a network of gear are not supported.
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices.  To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.

Version: 6.10.0

Release Date: 6/25/2014

New Features

  • Support for QLX-D Digital Wireless System
    • Full networked control of the QLX-D receiver parameters
    • Perform scans for the Coordination plot, Frequency plot, and RF History plot
    • Coordinate and deploy frequencies to online and virtual QLX-D receivers
    • Monitor receiver channels with channel strips and properties panels
  • Monitor Only mode
    • Prevent the software from making changes to any networked devices. Particularly useful during showtime, Monitor Only mode safeguards against accidental parameter changes.
  • Select from Frequency List
    • Browse and assign frequencies to online or virtual devices from a pre-coordinated frequency list.
    • Accessible from the inventory view and properties panels of devices, Select from Frequency List allows convenient assignment of frequencies from Frequency Lists hosted by AXT600 Spectrum Managers, and Wireless Workbench.

Improvements

  • Frequency Analysis has been completely redesigned.
    • Found conflicts are listed for each frequency by type, and include details describing each conflict’s contributing factors.
    • Optimization of conflicts reporting
    • Only frequencies that are impacted by conflicts are marked as incompatible. Frequencies that have caused conflicts, but are not impacted themselves are no longer marked as incompatible.
    • If you analyze solutions preformed with previous versions of Wireless Workbench 6, you may see different analysis results because of this optimization.
    • Selection of both frequencies and conflicts highlight the frequencies that contribute to the respective conflicts.
    • Conflicts are filterable from the results view by type.
    • Conflict counts are displayed by type.
    • Analysis report can be generated, printed, and exported to .csv or .pdf formats.
  • ShowLink Properties Panel Enhancements
    • Improved display of ShowLink Link Quality with inline icons for each connected transmitter.
    • Added Channel Mask feature, allowing limits to be placed on which ShowLink channels are available for automatic selection.
  • ULX-D Interference reported by the ULX-D receiver are now displayed in the Interference Events dialog.
  • Battery meters for portable devices are now shown in segments instead of a gradient.
  • Added TV data for Switzerland and Italy.
  • Updated TV data for Germany and Australia.
  • Added ShowLink Icon(s) to AXT400 channel strip when linked transmitter data is displayed.
  • Added PSM900 band support for G6J, G14J, K1J, and L6J.
  • Added PSM1000 band support for G10J, J8J, L8J, and L11J.
  • Updated Group and Channel maps for AXT400 J bands G19, H18, J12, and L20.

Known Issues

  • When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • When importing show files that contain a deployed frequency list, channels in that list with a custom equipment profile type will not be removed from the backups section of the Channel Summary dialog regardless of whether the custom profile is stored on the local machine's equipment profiles database.  The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

  • In order to monitor and control networked devices, you must be connected to the same subnet. Cross-subnet connections to a network of gear are not supported.
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices.  To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.

Version 6.9.2.4

Release Date: 3/12/2014

Improvements

  • Fixed issue with UHF-R discovery when launching Wireless Workbench while Shure Update Utility is currently running.

Known Issues

  • AXT400 R band devices can be set to have a Tx Profile of "MW" when this is not a valid Tx Profile for this band of device. Ensure that all AXT400 R devices have a Tx Profile set to "AXT" or "UHF-R". This value can be set for channels in the Inventory or Channel Summary dialogs
  • AXT400 J band devices can be set to have a Tx Profile of "UHF-R" when this is not a valid Tx Profile for this band of device.  The frequency calculator fails to coordinate frequencies when AXT400 J devices set to the "UHF-R" Tx Profile are present.  Ensure that all AXT400 J devices have a Tx Profile set to "AXT".  This value can be set for channels in the Inventory or Channel Summary dialogs.
  • When scanning with AXT400 B receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver.  The Band Preset can be manually changed to scan any supported range.
  • When importing show files or inventory files, channels of a custom equipment profile type will not be removed from the backups section of the Channel Summary if the custom profile is not stored on the local machine's equipment profiles database.  The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • In rare circumstances, group and channel changes will not be successfully sent to UHF-R receivers in the A24 band.
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices.  To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
    • In the Live Scan Settings dialog, the selectable Band Presets for an AXT600 Spectrum Manager are limited to the 4 US bands originally selectable in the AXT400 A.  To scan a different subset of the Spectrum Manager's full range, enter the desired start and stop frequencies manually.
    • When coordinating frequencies for Shure's SLX receivers in Master List mode, the frequency calculator will automatically use the "More Frequencies" compatibility level parameters.  To change this, select a different compatibility setting from the RF Coordination Results dialog.
    • When deploying frequencies from Wireless Workbench to an AXT600 Spectrum Manager with a frequency list (CFL) that includes entries for ULX-D channels in High Density mode, the following limitations apply (note: The AXT600 does calculate, analyze, and deploy frequencies to ULX-D High Density channels that are added manually via the front panel interface):
      • The Analyze features accessed from the AXT600 front panel interface cannot perform compatibility analysis
      • The AXT600 frequency calculation tools "CFL > New" and "Wizard > Update Freqs" will not calculate frequencies for ULX-D High Density channels that were offline entries in Wireless Workbench's Inventory at the time of deployment to the Spectrum Manager.
    • Deployment of a frequency coordination may falsely report "Not all settings deployed successfully" when deploying data to UHF-R devices in the H4HK band, but data is actually sent out
    • PSM1000 transmitters running firmware version 1.1.0 will not be shown in the Inventory view, and must be updated using the Shure Update Utility before interaction with Wireless Workbench can occur.
    • ULX-D Interference events are displayed differently between the LED ladders on the hardware and Wireless Workbench; the hardware shows red LEDs through the antenna indicator while Wireless Workbench shows blue LEDs
    • When using MW receivers (UHF-R receivers in Japan), changing the band value from the front panel of the receiver may cause the band preset value in the Live Scan Settings dialog to become out of sync.
    • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
    • Devices in an intermediate state (where there is an unsettled merge between hardware and WWB) will cause WWB to get out of sync with the state of the hardware. To avoid this state, always resolve all merges.
    • Merging offline and online devices (via drag-and-drop) with a recently fallen-offline device will not trigger a successful merge. After 3+ seconds of a device being offline, the merge will then be able to be performed. See the Merging Online and Offline Devices page for more information on this type of merging.
    • Known performance issues with scrolling through large channel counts of channel strips in the monitor view. Using Channel Groups will help avoid this issue. See the Setting up Channel Strips and Configuring the Monitor Tab page for more information on Channel Groups.
    • Do not use the application while any files are in the process of loading. This includes show files and scan files for any of the plots.
    • To ensure proper operation of monitoring channel strips and properties panels of networked devices, "Sleep" mode must be disabled on your machine.

Notes

  • The Firmware Update Manager has been removed from Wireless Workbench.  The Shure Update Utility must be used to perform firmware updates, and can be downloaded at the following URL: www.shure.com/software
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • Internet/Web Sharing with other computers is not supported when running Wireless Workbench.
  • In order to monitor and control networked devices, you must be connected to the same subnet. VPN connections to a network of gear are not supported.

Version 6.9.1.2

Release Date: 2/13/2014

Improvements

  • Fixed issue with the "Regenerate Keys" function of ULX-D encryption mode in the ULX-D receiver properties panel.

Known Issues

  • AXT400 R band devices can be set to have a Tx Profile of "MW" when this is not a valid Tx Profile for this band of device. Ensure that all AXT400 R devices have a Tx Profile set to "AXT" or "UHF-R". This value can be set for channels in the Inventory or Channel Summary dialogs
  • AXT400 J band devices can be set to have a Tx Profile of "UHF-R" when this is not a valid Tx Profile for this band of device.  The frequency calculator fails to coordinate frequencies when AXT400 J devices set to the "UHF-R" Tx Profile are present.  Ensure that all AXT400 J devices have a Tx Profile set to "AXT".  This value can be set for channels in the Inventory or Channel Summary dialogs.
  • When scanning with AXT400 B receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver.  The Band Preset can be manually changed to scan any supported range.
  • When importing show files or inventory files, channels of a custom equipment profile type will not be removed from the backups section of the Channel Summary if the custom profile is not stored on the local machine's equipment profiles database.  The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • In rare circumstances, group and channel changes will not be successfully sent to UHF-R receivers in the A24 band.
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices.  To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
    • In the Live Scan Settings dialog, the selectable Band Presets for an AXT600 Spectrum Manager are limited to the 4 US bands originally selectable in the AXT400 A.  To scan a different subset of the Spectrum Manager's full range, enter the desired start and stop frequencies manually.
    • When coordinating frequencies for Shure's SLX receivers in Master List mode, the frequency calculator will automatically use the "More Frequencies" compatibility level parameters.  To change this, select a different compatibility setting from the RF Coordination Results dialog.
    • When deploying frequencies from Wireless Workbench to an AXT600 Spectrum Manager with a frequency list (CFL) that includes entries for ULX-D channels in High Density mode, the following limitations apply (note: The AXT600 does calculate, analyze, and deploy frequencies to ULX-D High Density channels that are added manually via the front panel interface):
      • The Analyze features accessed from the AXT600 front panel interface cannot perform compatibility analysis
      • The AXT600 frequency calculation tools "CFL > New" and "Wizard > Update Freqs" will not calculate frequencies for ULX-D High Density channels that were offline entries in Wireless Workbench's Inventory at the time of deployment to the Spectrum Manager.
    • Deployment of a frequency coordination may falsely report "Not all settings deployed successfully" when deploying data to UHF-R devices in the H4HK band, but data is actually sent out
    • PSM1000 transmitters running firmware version 1.1.0 will not be shown in the Inventory view, and must be updated using the Shure Update Utility before interaction with Wireless Workbench can occur.
    • ULX-D Interference events are displayed differently between the LED ladders on the hardware and Wireless Workbench; the hardware shows red LEDs through the antenna indicator while Wireless Workbench shows blue LEDs
    • When using MW receivers (UHF-R receivers in Japan), changing the band value from the front panel of the receiver may cause the band preset value in the Live Scan Settings dialog to become out of sync.
    • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
    • Devices in an intermediate state (where there is an unsettled merge between hardware and WWB) will cause WWB to get out of sync with the state of the hardware. To avoid this state, always resolve all merges.
    • Merging offline and online devices (via drag-and-drop) with a recently fallen-offline device will not trigger a successful merge. After 3+ seconds of a device being offline, the merge will then be able to be performed. See the Merging Online and Offline Devices page for more information on this type of merging.
    • Known performance issues with scrolling through large channel counts of channel strips in the monitor view. Using Channel Groups will help avoid this issue. See the Setting up Channel Strips and Configuring the Monitor Tab page for more information on Channel Groups.
    • Do not use the application while any files are in the process of loading. This includes show files and scan files for any of the plots.
    • To ensure proper operation of monitoring channel strips and properties panels of networked devices, "Sleep" mode must be disabled on your machine.

Notes

  • The Firmware Update Manager has been removed from Wireless Workbench.  The Shure Update Utility must be used to perform firmware updates, and can be downloaded at the following URL: www.shure.com/software
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • Internet/Web Sharing with other computers is not supported when running Wireless Workbench.
  • In order to monitor and control networked devices, you must be connected to the same subnet. VPN connections to a network of gear are not supported.

Version 6.9.0.45

Release Date: 1/24/2014

New Features

  • Added channel number labels to Channel Strips
  • Added “Flash” functionality from Properties Panels and Channel Strips
  • Added “Flash All Devices” control to the status bar of the application
  • Added new threshold-driven alerts, which can be enabled/disabled, and configured from the Alerts tab in Preferences
    • Low Battery (bars or minutes remaining)
    • Low RF Signal
    • Low ShowLink Signal
    • RF Overload
    • Audio Input Overload
    • Audio Meter Overload
  • Added support to integrate with the Shure Update Utility (version 2.0.2 and later)
    • Wireless Workbench can utilize the Shure Update Utility to check for, download, and install updated software versions.  
    • Wireless Workbench can launch the Shure Update Utility to send firmware updates to Shure devices

Improvements

  • Windows 8.1 and Mac OS X 10.9 (Mavericks) are now supported.
  • Interference Events Management
    • Added preference to configure whether dialog opens when an Interference event occurs
    • Added toolbar button to access the Interference Events dialog.  The toolbar button icon’s color will reflect any interference events if present, as well as display a badge counter, indicating the number of events listed in the dialog.
    • The Interference Events dialog will show interference events at 3 levels: inactive, “Alert” level, and “Detected” level. Active events will always be displayed, and inactive events can be cleared from the dialog.
  • Hardware Alerts Management
    • Consolidated all fault dialog popups and other hardware alerts to this new dialog.
    • Added new threshold-driven alerts to the Hardware Alerts dialog.
    • Added preference to configure whether dialog opens when a hardware alert occurs
    • Added toolbar button to access the Hardware Alerts dialog.  The toolbar button icon’s color will reflect any hardware alerts if present, as well as display a badge counter, indicating the number of alerts listed in the dialog.
    • The Hardware Alerts dialog will show hardware alerts at 2 levels: inactive, active. Active alerts will always be displayed, and inactive alerts can be cleared from the dialog.
  • Events Log
    • The “Alert Log” has been renamed “Event Log”.
    • The Event Log captures any threshold-driven alerts that are checked to be monitored in the Alerts tab of Preferences.
  • Added support for the M6 band for the following products:
    • UR4S, UR4D
  • Added support for L53 and J51 bands for the following products
    • ULXD4, ULXD4D, ULXD4Q
  • Improved functionality and user interface of TV Channels dialog
    • Now allows search for TV Transmitters without using Postal Code information
  • Added TV data for the following countries:
    • Poland
    • Ireland
    • Kuwait
    • South Africa
    • Iceland
  • Updated TV data for the following countries
    • United States
    • Australia
  • Added functionality to CFL Editor to call out frequency entries with missing bands.  All frequency entries should have bands specified in order for analysis to be reliable.
  • Added support for new “Manual” setting for the ULX-D Encryption.
  • Added support for changes to Hard Lock feature in AXT100
  • Added support to import .csv scan files with any step size so long as they conform to the specific format requirements.  See help system for details.
  • WWB no longer prompts to save the show file on close unless unsaved changes have been made.

Known Issues

  • AXT400 R band devices can be set to have a Tx Profile of "MW" when this is not a valid Tx Profile for this band of device. Ensure that all AXT400 R devices have a Tx Profile set to "AXT" or "UHF-R". This value can be set for channels in the Inventory or Channel Summary dialogs
  • AXT400 J band devices can be set to have a Tx Profile of "UHF-R" when this is not a valid Tx Profile for this band of device.  The frequency calculator fails to coordinate frequencies when AXT400 J devices set to the "UHF-R" Tx Profile are present.  Ensure that all AXT400 J devices have a Tx Profile set to "AXT".  This value can be set for channels in the Inventory or Channel Summary dialogs.
  • When scanning with AXT400 B receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver.  The Band Preset can be manually changed to scan any supported range.
  • When importing show files or inventory files, channels of a custom equipment profile type will not be removed from the backups section of the Channel Summary if the custom profile is not stored on the local machine's equipment profiles database.  The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • In rare circumstances, group and channel changes will not be successfully sent to UHF-R receivers in the A24 band.
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices.  To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
    • In the Live Scan Settings dialog, the selectable Band Presets for an AXT600 Spectrum Manager are limited to the 4 US bands originally selectable in the AXT400 A.  To scan a different subset of the Spectrum Manager's full range, enter the desired start and stop frequencies manually.
    • When coordinating frequencies for Shure's SLX receivers in Master List mode, the frequency calculator will automatically use the "More Frequencies" compatibility level parameters.  To change this, select a different compatibility setting from the RF Coordination Results dialog.
    • When deploying frequencies from Wireless Workbench to an AXT600 Spectrum Manager with a frequency list (CFL) that includes entries for ULX-D channels in High Density mode, the following limitations apply (note: The AXT600 does calculate, analyze, and deploy frequencies to ULX-D High Density channels that are added manually via the front panel interface):
      • The Analyze features accessed from the AXT600 front panel interface cannot perform compatibility analysis
      • The AXT600 frequency calculation tools "CFL > New" and "Wizard > Update Freqs" will not calculate frequencies for ULX-D High Density channels that were offline entries in Wireless Workbench's Inventory at the time of deployment to the Spectrum Manager.
    • Deployment of a frequency coordination may falsely report "Not all settings deployed successfully" when deploying data to UHF-R devices in the H4HK band, but data is actually sent out
    • PSM1000 transmitters running firmware version 1.1.0 will not be shown in the Inventory view, and must be updated using the Shure Update Utility before interaction with Wireless Workbench can occur.
    • ULX-D Interference events are displayed differently between the LED ladders on the hardware and Wireless Workbench; the hardware shows red LEDs through the antenna indicator while Wireless Workbench shows blue LEDs
    • When using MW receivers (UHF-R receivers in Japan), changing the band value from the front panel of the receiver may cause the band preset value in the Live Scan Settings dialog to become out of sync.
    • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
    • Devices in an intermediate state (where there is an unsettled merge between hardware and WWB) will cause WWB to get out of sync with the state of the hardware. To avoid this state, always resolve all merges.
    • Merging offline and online devices (via drag-and-drop) with a recently fallen-offline device will not trigger a successful merge. After 3+ seconds of a device being offline, the merge will then be able to be performed. See the Merging Online and Offline Devices page for more information on this type of merging.
    • Known performance issues with scrolling through large channel counts of channel strips in the monitor view. Using Channel Groups will help avoid this issue. See the Setting up Channel Strips and Configuring the Monitor Tab page for more information on Channel Groups.
    • Do not use the application while any files are in the process of loading. This includes show files and scan files for any of the plots.
    • To ensure proper operation of monitoring channel strips and properties panels of networked devices, "Sleep" mode must be disabled on your machine.

Notes

  • The Firmware Update Manager has been removed from Wireless Workbench.  The Shure Update Utility must be used to perform firmware updates, and can be downloaded at the following URL: www.shure.com/software
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • Internet/Web Sharing with other computers is not supported when running Wireless Workbench.
  • In order to monitor and control networked devices, you must be connected to the same subnet. VPN connections to a network of gear are not supported.

Version 6.8.1.1

Release Date: 8/19/2013

Improvements

  • Resolved Network Interface configuration issues for Windows XP machines.

Known Issues

  • AXT400 J band devices can be set to have a Tx Profile of "UHF-R" when this is not a valid Tx Profile for this band of device.  The frequency calculator fails to coordinate frequencies when AXT400 J devices set to the "UHF-R" Tx Profile are present.  Ensure that all AXT400 J devices have a Tx Profile set to "AXT".  This value can be set for channels in the Inventory or Channel Summary dialogs.
  • When scanning with AXT400 B receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver.  The Band Preset can be manually changed to scan any supported range.
  • When importing show files or inventory files, channels of a custom equipment profile type will not be removed from the backups section of the Channel Summary if the custom profile is not stored on the local machine's equipment profiles database.  The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • In rare circumstances, group and channel changes will not be successfully sent to UHF-R receivers in the A24 band.
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices.  To address this, either insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing, or statically assign your machine's IP address to the 169.254.xxx.yyy. fallback subnet with a different IP address than the one it fell back to originally.
  • In the Live Scan Settings dialog, the selectable Band Presets for an AXT600 Spectrum Manager are limited to the 4 US bands originally selectable in the AXT400 A.  To scan a different subset of the Spectrum Manager's full range, enter the desired start and stop frequencies manually.
  • For UHF-R receivers, Custom Groups will not be merged properly if both channels of the UR4 are tuned to G:01 Ch:01 before the merge.  To avoid this issue, ensure that both channels of the online device are not set to G:01 Ch:01.
  • When coordinating frequencies for Shure's SLX receivers in Master List mode, the frequency calculator will automatically use the "More Frequencies" compatibility level parameters.  To change this, select a different compatibility setting from the RF Coordination Results dialog.
  • When deploying frequencies from Wireless Workbench to an AXT600 Spectrum Manager with a frequency list (CFL) that includes entries for ULX-D channels in High Density mode, the following limitations apply (note: The AXT600 does calculate, analyze, and deploy frequencies to ULX-D High Density channels that are added manually via the front panel interface):
    • The Analyze features accessed from the AXT600 front panel interface cannot perform compatibility analysis
    • The AXT600 frequency calculation tools "CFL > New" and "Wizard > Update Freqs" will not calculate frequencies for ULX-D High Density channels that were offline entries in Wireless Workbench's Inventory at the time of deployment to the Spectrum Manager.
  • Scan files with non-integer step sizes are not supported by WWB6. Ensure that you set the step size to an integer value of kHz before attempting to import that scan file into WWB6.
  • Deployment of a frequency coordination may falsely report "Not all settings deployed successfully" when deploying data to UHF-R devices in the H4HK band, but data is actually sent out
  • PSM1000 transmitters running firmware version 1.1.0 will not be shown in the Inventory view, and must be updated using the Firmware Update Manager before interaction with Wireless Workbench can occur.
  • ULX-D Interference events are displayed differently between the LED ladders on the hardware and Wireless Workbench; the hardware shows red LEDs through the antenna indicator while Wireless Workbench shows blue LEDs
  • When using MW receivers (UHF-R receivers in Japan), changing the band value from the front panel of the receiver may cause the band preset value in the Live Scan Settings dialog to become out of sync.
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
  • Devices in an intermediate state (where there is an unsettled merge between hardware and WWB) will cause WWB to get out of sync with the state of the hardware. To avoid this state, always resolve all merges.
  • Merging offline and online devices (via drag-and-drop) with a recently fallen-offline device will not trigger a successful merge. After 3+ seconds of a device being offline, the merge will then be able to be performed.
  • There are known performance issues with scrolling through large counts of channel strips in the monitor view. Using Channel Groups will help avoid this issue. See the Setting up Channel Strips and Configuring the Monitor Tab page for more information on Channel Groups.
  • Do not use the application while any files are in the process of loading. This includes show files and scan files for any of the plots.
  • To ensure proper operation of monitoring channel strips and properties panels of networked devices, "Sleep" mode must be disabled on your computer.

Notes

  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • Internet/Web Sharing with other computers is not supported when running Wireless Workbench.
  • In order to monitor and control networked devices, you must be connected to the same subnet. VPN connections to a network of gear is not supported.

Version 6.8.0.40

Release Date: 7/23/2013

New Features

  • Inclusion Groups are a frequency management tool for coordinating specific frequencies or frequency ranges for specified channels and backup frequencies.  When an Inclusion Group is defined and assigned to a channel, the frequency calculator will only assign frequencies to that channel within the Inclusion Group's specification.
  • Support for Tx Mute Mode, a new ULX-D feature which changes the functionality of the power switch to a mute switch
  • Added support for Japan TV Spacing in the TV Channels dialog.  Select "Countries with 6MHz TV-Ch (Japan)" to set the TV mapping to this new format.
  • Added support for Shure FP and BLX wireless systems.

Improvements

  • Windows 8 is now supported.
  • Extended and improved support for the Hardware Identify feature:
    • Support has been added for ULX-D receivers (ULXD4, ULXD4D, and ULXD4Q) running firmware version 1.3.6 or later.  The trigger for these devices is a 1 second press and hold of the encoder when the device is at the root home screen.
    • The trigger for AXT400 and AXT600 devices has been changed to a 1 second press and hold of the encoder when the device is at the root home screen.
  • Added support for X7 band for the following products:
    • PSM1000
    • UHF-R
    • UHF-R MW
    • ULX
    • SLX
    • PGX
  • Added support for the folling new ULX-D bands:
    • X51
    • H50
  • Added TV data for the following countries:
    • Austria
    • Czech Republic
    • Finland
    • France
    • Sweden
  • Added preference which will set the default unit of distance used in the TV Channels dialog
  • Improved design of Custom User Groups dialog (similar interface used to manage Inclusion Lists/Groups).
  • Addressed an issue where Windows machines operating on a fallback IP address would not discover devices.
  • Equipment Profile editing issues seen on Mac have been resolved.
  • AXT400 J band devices no longer accept "UHF-R" as a Tx Profile.

Known Issues

  • AXT400 J band devices can be set to have a Tx Profile of "UHF-R" when this is not a valid Tx Profile for this band of device.  The frequency calculator fails to coordinate frequencies when AXT400 J devices set to the "UHF-R" Tx Profile are present.  Ensure that all AXT400 J devices have a Tx Profile set to "AXT".  This value can be set for channels in the Inventory or Channel Summary dialogs.
  • When scanning with AXT400 B receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver.  The Band Preset can be manually changed to scan any supported range.
  • When importing show files or inventory files, channels of a custom equipment profile type will not be removed from the backups section of the Channel Summary if the custom profile is not stored on the local machine's equipment profiles database.  The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • In rare circumstances, group and channel changes will not be successfully sent to UHF-R receivers in the A24 band.
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices.  To address this, either insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing, or statically assign your machine's IP address to the 169.254.xxx.yyy. fallback subnet with a different IP address than the one it fell back to originally.
  • In the Live Scan Settings dialog, the selectable Band Presets for an AXT600 Spectrum Manager are limited to the 4 US bands originally selectable in the AXT400 A.  To scan a different subset of the Spectrum Manager's full range, enter the desired start and stop frequencies manually.
  • For UHF-R receivers, Custom Groups will not be merged properly if both channels of the UR4 are tuned to G:01 Ch:01 before the merge.  To avoid this issue, ensure that both channels of the online device are not set to G:01 Ch:01.
  • When coordinating frequencies for Shure's SLX receivers in Master List mode, the frequency calculator will automatically use the "More Frequencies" compatibility level parameters.  To change this, select a different compatibility setting from the RF Coordination Results dialog.
  • When deploying frequencies from Wireless Workbench to an AXT600 Spectrum Manager with a frequency list (CFL) that includes entries for ULX-D channels in High Density mode, the following limitations apply (note: The AXT600 does calculate, analyze, and deploy frequencies to ULX-D High Density channels that are added manually via the front panel interface):
    • The Analyze features accessed from the AXT600 front panel interface cannot perform compatibility analysis
    • The AXT600 frequency calculation tools "CFL > New" and "Wizard > Update Freqs" will not calculate frequencies for ULX-D High Density channels that were offline entries in Wireless Workbench's Inventory at the time of deployment to the Spectrum Manager.
  • Scan files with non-integer step sizes are not supported by WWB6. Ensure that you set the step size to an integer value of kHz before attempting to import that scan file into WWB6.
  • Deployment of a frequency coordination may falsely report "Not all settings deployed successfully" when deploying data to UHF-R devices in the H4HK band, but data is actually sent out
  • PSM1000 transmitters running firmware version 1.1.0 will not be shown in the Inventory view, and must be updated using the Firmware Update Manager before interaction with Wireless Workbench can occur.
  • ULX-D Interference events are displayed differently between the LED ladders on the hardware and Wireless Workbench; the hardware shows red LEDs through the antenna indicator while Wireless Workbench shows blue LEDs
  • When using MW receivers (UHF-R receivers in Japan), changing the band value from the front panel of the receiver may cause the band preset value in the Live Scan Settings dialog to become out of sync.
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
  • Devices in an intermediate state (where there is an unsettled merge between hardware and WWB) will cause WWB to get out of sync with the state of the hardware. To avoid this state, always resolve all merges.
  • Merging offline and online devices (via drag-and-drop) with a recently fallen-offline device will not trigger a successful merge. After 3+ seconds of a device being offline, the merge will then be able to be performed.
  • There are known performance issues with scrolling through large counts of channel strips in the monitor view. Using Channel Groups will help avoid this issue. See the Setting up Channel Strips and Configuring the Monitor Tab page for more information on Channel Groups.
  • Do not use the application while any files are in the process of loading. This includes show files and scan files for any of the plots.
  • To ensure proper operation of monitoring channel strips and properties panels of networked devices, "Sleep" mode must be disabled on your computer.

Notes

  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • Internet/Web Sharing with other computers is not supported when running Wireless Workbench.
  • In order to monitor and control networked devices, you must be connected to the same subnet. VPN connections to a network of gear is not supported.

Version 6.6.1.13

Release Date: 5/2/2013

Improvements

  • Added support for new AXT400 B band J5HK
  • Added support for new AXT400 C band R16
  • Added support for new AXT400 D receiver, with bands G7C, L3E, M8, and P9 for use in China
  • Added support for new AXT400 J receiver, with bands G19, H18, J12 and L20 for use in Japan
  • Added support for new AXT400 R receiver, with band R16 for use in Thailand
  • Added support for new AXT632 Distribution Amplifier for use in China
  • Added support for new AXT630J Distribution Amplifier for use in Japan

Known Issues

  • When importing show files or inventory files, channels of a custom equipment profile type will not be removed from the backups section of the Channel Summary if the custom profile is not stored on the local machine's equipment profiles database.  The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • In rare circumstances, group and channel changes will not be successfully sent to UHF-R receivers in the A24 band.
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices.  To address this, either insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing, or statically assign your machine's IP address to the 169.254.xxx.yyy. fallback subnet with a different IP address than the one it fell back to originally.
  • In the Live Scan Settings dialog, the selectable Band Presets for an AXT600 Spectrum Manager are limited to the 4 US bands originally selectable in the AXT400 A.  To scan a different subset of the Spectrum Manager's full range, enter the desired start and stop frequencies manually.
  • For UHF-R receivers, Custom Groups will not be merged properly if both channels of the UR4 are tuned to G:01 Ch:01 before the merge.  To avoid this issue, ensure that both channels of the online device are not set to G:01 Ch:01.
  • When coordinating frequencies for Shure's SLX receivers in Master List mode, the frequency calculator will automatically use the "More Frequencies" compatibility level parameters.  To change this, select a different compatibility setting from the RF Coordination Results dialog.
  • When deploying frequencies from Wireless Workbench to an AXT600 Spectrum Manager with a frequency list (CFL) that includes entries for ULX-D channels in High Density mode, the following limitations apply (note: The AXT600 does calculate, analyze, and deploy frequencies to ULX-D High Density channels that are added manually via the front panel interface):
    • The Analyze features accessed from the AXT600 front panel interface cannot perform compatibility analysis
    • The AXT600 frequency calculation tools "CFL > New" and "Wizard > Update Freqs" will not calculate frequencies for ULX-D High Density channels that were offline entries in Wireless Workbench's Inventory at the time of deployment to the Spectrum Manager.
  • Scan files with non-integer step sizes are not supported by WWB6. Ensure that you set the step size to an integer value of kHz before attempting to import that scan file into WWB6.
  • Deployment of a frequency coordination may falsely report "Not all settings deployed successfully" when deploying data to UHF-R devices in the H4HK band, but data is actually sent out
  • PSM1000 transmitters running firmware version 1.1.0 will not be shown in the Inventory view, and must be updated using the Firmware Update Manager before interaction with Wireless Workbench can occur.
  • ULX-D Interference events are displayed differently between the LED ladders on the hardware and Wireless Workbench; the hardware shows red LEDs through the antenna indicator while Wireless Workbench shows blue LEDs
  • When using MW receivers (UHF-R receivers in Japan), changing the band value from the front panel of the receiver may cause the band preset value in the Live Scan Settings dialog to become out of sync.
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
  • Devices in an intermediate state (where there is an unsettled merge between hardware and WWB) will cause WWB to get out of sync with the state of the hardware. To avoid this state, always resolve all merges.
  • Merging offline and online devices (via drag-and-drop) with a recently fallen-offline device will not trigger a successful merge. After 3+ seconds of a device being offline, the merge will then be able to be performed.
  • There are known performance issues with scrolling through large counts of channel strips in the monitor view. Using Channel Groups will help avoid this issue. See the Setting up Channel Strips and Configuring the Monitor Tab page for more information on Channel Groups.
  • Do not use the application while any files are in the process of loading. This includes show files and scan files for any of the plots.
  • To ensure proper operation of monitoring channel strips and properties panels of networked devices, "Sleep" mode must be disabled on your computer.

Notes

  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • Internet/Web Sharing with other computers is not supported when running Wireless Workbench.
  • In order to monitor and control networked devices, you must be connected to the same subnet. VPN connections to a network of gear is not supported.

Version 6.6.0.41

Release Date: 3/21/2013

New Features

  • Custom User Groups can be created and managed within Wireless Workbench 6 and the Spectrum Manager.  This feature allows the user to specify a subset of frequencies and ranges to constrain the calculator's possible set of selectable frequencies.
  • Hardware Identify is a feature that enables the user to trigger a flashing sequence from the physical device to locate the Wireless Workbench 6 representation of that device in the software.  The feature is currently supported by the following products running the specified minimum firmware version:
    • AXT100 (1.11.14)
    • AXT200 (1.11.14)
    • AXT400 (1.11.14)
    • AXT600 (1.11.14)
  • Audio Overload Hold enables the user to hold an overload event on any audio meter of a networked Shure device.  Once enabled in Preferences, audio meters that experience an overload event will hold their clip indicator, and can be c leared by clicking anywhere on the audio meter.  Also, a right-click option in the Monitor tab can clear all audio overload holds.
  • Equipment Profiles have been extended to enable products to be identified as Intermod Sources.  If marked as a non-Intermod source, multiple channels of the equipment profile will be considered to not generate transmitter-to-transmitter intermod products to be avoided during frequency coordination by the calculator.  This is not the case for a mixed scenario of 1 device as a non-Intermod source, and 1 as an Intermod source.  ULX-D High Density Mode is an equipment profile marked as non-Intermod source by default.
  • Support for an extended range of Squelch settings in AXT400 receivers, the selectable range is -20 to +10.  Requires minimum AXT400 firmware version 1.11.14.

Improvements

  • Added support for new AXT400 B bands including J5HK, G12, and H12
  • Added TV data for Turkey and Bulgaria
  • Improved support for AXT631 Axient Distribution Amplifier
  • Increased stability of devices in an intermediate state by locking down their child dialogs
  • Backwards compatibility support for Exclusions files as a result of adding Tx Profile to the Exclusions dialog
  • Coordination Report and Inventory Report includes Group & Channel information for devices with only that interface to select frequencies in certain formats
  • The Firmware and Network Summary report is now available from the Reports menu.  This report will list all discovered devices on the network, regardless of firmware compatibility with the current version of Wireless Workbench 6.
  • A Firmware Incompatibility alert will proactively be shown if any hardware discovered on the network is running an incompatible version of firmware with the current version of Wireless Workbench 6.  This alert will prompt a firmware upgrade, and will offer to launch the Firmware Update Manager.

Known Issues

  • When importing show files or inventory files, channels of a custom equipment profile type will not be removed from the backups section of the Channel Summary if the custom profile is not stored on the local machine's equipment profiles database.  The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • In rare circumstances, group and channel changes will not be successfully sent to UHF-R receivers in the A24 band.
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices.  To address this, either insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing, or statically assign your machine's IP address to the 169.254.xxx.yyy. fallback subnet with a different IP address than the one it fell back to originally.
  • In the Live Scan Settings dialog, the selectable Band Presets for an AXT600 Spectrum Manager are limited to the 4 US bands originally selectable in the AXT400 A.  To scan a different subset of the Spectrum Manager's full range, enter the desired start and stop frequencies manually.
  • For UHF-R receivers, Custom Groups will not be merged properly if both channels of the UR4 are tuned to G:01 Ch:01 before the merge.  To avoid this issue, ensure that both channels of the online device are not set to G:01 Ch:01.
  • When coordinating